Professional Communication Skills for ESL Speakers
Expert Training, Fast Improvement, Permanent Results
LEARN MOREIndustries Where Professional Speech Skills Deliver a Competitive Edge
1. International Call Centers
- Benefit: Streamlined communication across multiple time zones and regions, ensuring consistency and clarity in interactions with customers from diverse backgrounds. Improved customer feedback and issue resolution times across global markets.
2. Business Process Outsourcing (BPO)
- Benefit: Enhanced agent confidence and clarity during high-volume customer service calls, leading to increased client retention rates.
3. Healthcare Customer Support
- Benefit: Clearer communication between agents and patients, ensuring accurate information on sensitive topics like prescriptions and medical coverage.
4. Banking and Financial Support
- Benefit: Reduced misunderstandings in complex financial discussions, minimizing compliance risks and improving customer trust.
5. Travel and Tourism
- Benefit: Improved booking and customer inquiry processes, leading to fewer escalations and better overall traveler satisfaction.
6. Educational Services
- Benefit: Enhanced client engagement and parent communication for international student programs, fostering stronger relationships and program growth.
7. Retail and E-commerce
- Benefit: Clear communication during customer inquiries about shipping, returns, and product details, leading to fewer disputes and higher customer satisfaction.
8. Technology
- Benefit: Improved technical support interactions, enabling customers to better understand troubleshooting instructions and fostering trust in their products.
9. Entertainment
- Benefit: Accent training helps performers, voice actors, and broadcasters speak with greater clarity, versatility, and confidence. It allows actors to adopt or reduce accents for specific roles, while helping on-air talent communicate clearly to broad audiences. Training enhances pronunciation, rhythm, and intonation—making speech more engaging and professional. It’s not about changing who you are, but about expanding your range and making intentional choices in how you communicate.
Why Choose Us?
When you work with one of our Certified Speech Improvement Specialists, you get:
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Skill: Certified specialists bring in-depth knowledge of phonetics, mouth positioning, vocal production, rhythm, and intonation to deliver personalized instruction.
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Expertise: Our specialists have extensive training in evaluating and teaching accent modification
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Customized Approach: Our specialists assess each student’s unique speech patterns to create a program tailored to their goals.
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Evidence-Based Techniques: We use proven methods backed by the latest research in accent training.
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Effective Materials: Our exclusive training materials are used and trusted by accent coaches worldwide.
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Support & Accountability: Specialists track progress, provide feedback, and adapt each plan to help students reach their speech goals.
Our Method
The Accent Channel's unique training method combines research-backed motor learning principles with a personalized sequence of goals, lessons, materials, and activities specifically designed for each student or group. This approach results in lasting speech improvement in the shortest time possible.
This proven method has helped thousands of students see immediate changes after the very first session. With just 10-15 minutes of focused daily practice, these improvements become permanent, allowing students to speak confidently and use their improved speaking skills consistently in any situation. Accent training can be a part of this program, but we offer so much more!
All Training Programs Include
- Live weekly training sessions with a certified speech improvement specialist·
- Online practice portal (access for duration of program) designed to make speech improvement faster and more effective.
- Practice/Training Videos for each goal (target sounds, rhythm, intonation, improved content and delivery, vocal interest, etc.) Downloadable practice sheets (PDFs)
- Conversational practice and customized content for targeted practice in everyday speaking situations
- Practice scripts and role-play-based practice using the company’s vocabulary, frequently used terminology, and common speaking situations (we will ask you to provide some of this material to start, then we will work with students to expand)
- Ongoing assessments and progress reports
- Certificate of Completion